Helplines and Links

Here is a list of websites and contact numbers for organisations which provide mental health telephone and online advice, support and services for people across Wales.

If you work for or run a mental health helpline, service or website and would like to see it listed on this page section then we would be happy to look into adding your link to our website.

If possible, we would ask that you put a link to our website on your own website in return.

If you want to find out more about adding a information to this page contact our Project Manager Lesley Hills via email at or on 029 2050 4516.

  • Age Cymru - Call 0800 169 6565
  • All Wales Veterans Health and Wellbeing Service for Veterans - Online at and Mon to Fri 8am to 3.30pm on 029 2074 2062
  • Alzheimer’s Society - Leading the fight against dementia in Wales. Call the National and South Wales Office on 029 2048 0593 or the North and West Wales Office on 01248 671 137
  • Anorexia and Bulimia Care (ABC) - Advice and support for anyone affected by anorexia, bulimia, binge eating and all kinds of eating distress. Call 03000 11 12 13
  • Beat Cymru - Helplines, online support and self-help groups to help people across Wales beat eating disorders. Call 0845 634 1414 or its youth helpline on 0845 634 7650
  • Book Prescription Wales - Welsh Government scheme to help people with mild to moderate emotional problems which prescribes self-help books which are available to borrow from any branch library across Wales
  • Bipolar Education Programme Cymru (BEPC) - Educational programme based at Cardiff University aimed at improving understanding of bipolar disorder amongst mental health professionals
  • Bipolar UK - Supporting people affected by Bipolar
  • Carers Trust - Formerly Crossroads Care - Call 0845 450 0350
  • Carers Wales - Charity set up to help the 350,000-plus people In Wales who care for family or friends whose Adviceline is open 10am to 12pm and 2pm to 4pm on Wednesdays and Thursdays on 0808 808 7777
  • ChildLine - No problem is too big or too small and can be discussed on freephone 0800 1111
  • Combat Stress - Dedicated service for veterans providing confidential help and advice on any mental health issues through its 24 hour Helpline on 0800 138 1619
  • Community Advice & Listening Line (C.A.L.L.) Helpline - Mental health helpline for Wales offering emotional support and information for anyone concerned about their own mental health or that of a relative or friend on 0800 132 737 or text ‘help’ to 81066
  • Doctors Support Network - Doctors' support line 0870 765 0001
  • Dementia Friends - Volunteer as a 'Friend' and make everyday life better for people with dementia across the UK
  • Depression Alliance - Works to relieve and prevent depressions by providing information and support services
  • Forum for Mental Health in Primary Care - Professional forum guiding and promoting good practice in mental health care
  • Gofal - Mental health and wellbeing charity providing services to people with mental ill health
  • Hafal - Charity for people with serious mental illness and their carers
  • Health At Work Advice Line - Free, confidential occupational health advice for small businesses in Wales on freephone 0800 107 0900
  • Healthy Working Wales - Network of sites and helplines developed to support employers, employees and health professionals to improve health at work, prevent ill health and support return to work
  • Homelessness Services for Veterans in Wales - Database produced by Cymorth Cymru of homelessness services for veterans across Wales
  • It's Good To Talk - British Association for Counselling and Psychotherapy (BACP) site aimed at educating people about counselling and psychotherapy with guidance available on 01455 88 33 00 or via email at
  • Mental Health and Medication Wales - Source of accurate, simple and helpful information to improve our understanding of mental illness and improve diagnosis, treatment and support for those affected
  • Mental Health First Aid (Wales) - Puts you in touch short training course providers to help you help the one in four of us who are affected by mental health problems each year
  • MIND Cymru - Mental health charity promoting good mental heath and challenging mental health stigma
  • National Centre for Mental Health (NCMH) - First Biomedical Research Centre in Wales bringing together world-leading professionals, patients and carers to improve mental health diagnosis, illness, support, treatment and understanding
  • NHS Wales Direct - General NHS helpline 0845 46 47
  • Overeaters Anonymous - Has 140 groups in the UK offering advice on all types of eating disorder. Find you local meeting by emailing
  • Parkinson's UK - Charity providing support and information about Parkinson's call its free helpline on freephone 0808 800 0303
  • Positive Choices - A major 5-year project to raise awareness of suicide and train people in early intervention skills
  • Royal British Legion - Offers a variety of mental health services for those who have spent more than 7 years serving in the armed forces and their dependants
  • Rural Support Wales - Rural stress support, advice and information
  • Service Personnel and Veterans Agency (SPVA) / Veterans UK - The first stop for veterans seeking help and advice on all manner of issues with a free helpline on freephone 0800 169 2277 
  • Soldiers, Sailors, Airman and Families Association (SSAFA) - The UK's oldest Armed Forces charity offering practical help and assistance on 0845 1300 975
  • Talking Point - Online support and discussion forum run by the Alzheimer's Society for anyone affected by dementia. Ask for advice, share information, join in discussions and feel supported
  • The Royal College of Psychiatrists - Professional and educational for the UK aimed at setting standards and promoting excellence in psychiatry and mental healthcare with excellent mental health information, training and publication sections on its website
  • Time To Change Wales - Campaign to create a society which promotes good mental heath and challenges mental health stigma
  • Wales Dementia Helpine - Carers, family and friends support line 0808 808 2235 or text 'help' to 81066
  • Wales Mental Health Network (WMHN) - Enables research into understanding different types of mental illness and is constantly looking for volunteers across Wales to Take Part in its research
  • Young Minds - UK’s leading charity committed to improving the emotional well-being and mental health of children and young people. Information available for young people, parents and professionals. Parents' Helpline on 0808 802 5544

If you want to find out more about adding a information to this page contact our Project Manager Lesley Hills via email at or on 029 2050 4516